AI voice agents for call centers

Automate your customer service with intelligent voice agents

Rinqa deploys virtual agents that handle calls and chats 24/7 with natural voice. Cut costs, boost customer satisfaction, and scale without limits.

No credit card required · Setup in 5 minutes

Everything you need to automate your support

Set up an agent in minutes. No code, no complexity. Your business attended 24/7.

<1s
Response time
24/7
Full availability
12+
Languages supported
99.9%
Guaranteed uptime

Natural & intelligent voice

Fluid conversations powered by cutting-edge AI. Your customers won't notice the difference.

Knowledge base

Upload documents, FAQs, and catalogs. The agent learns your business and responds accurately using your real information.

Smart handoff

When human intervention is needed, the call is transferred with full context. Your team doesn't start from scratch.

Configurable voices

Choose from dozens of voices or clone your own. Adjust tone, speed, and language. Your agent sounds exactly how you want.

Full analytics

Metrics for every call: duration, satisfaction, resolution, trending topics. Make decisions with data.

How it works

From zero to handling calls with AI in three simple steps.

1

Configure your agent

Define the personality, tone, and instructions for your agent. Upload your knowledge base for precise answers.

2

Connect your number

Link your existing phone number or use a new one. Calls are automatically routed to the agent.

3

Monitor & optimize

Review transcripts, satisfaction metrics, and fine-tune the agent in real time from the dashboard.

What our customers say

SMBs already automating their customer service with Rinqa.

Since implementing Rinqa, we've reduced missed calls by 60%. Our clients can book appointments at any time.

LM

Laura Martínez

Operations Director, CliniVet

The voice agent handles 80% of inquiries without human intervention. It's been a game changer for our workshop.

CR

Carlos Ruiz

CEO, AutoRepair Pro

The conversation quality is impressive. Our customers can't tell whether they're speaking to a person or to Rinqa.

MG

María García

Customer Service Manager, SegurHogar

Pre-trained specialist agents

Not a generic chatbot. A true specialist for your industry

Each agent comes pre-configured with industry-specific instructions, protocols, and knowledge. It doesn't start from scratch — it already knows how your business works.

Restaurants

Specialist agent

Your virtual maître d' that never takes a break

Clinics & medical practices

Specialist agent

Your virtual receptionist that manages appointments flawlessly

Real estate

Specialist agent

Qualify leads and book viewings while you sleep

Hotels & hospitality

Specialist agent

Your multilingual virtual concierge

E-commerce

Specialist agent

Post-sale support that drives loyalty

Professional services

Specialist agent

Screen calls and book meetings without a secretary

Connects with your tools

Your agent checks your CRM, books appointments, sends emails, and manages orders. All automatic, without you lifting a finger.

CRM & sales

HubSpot

Look up customers, create notes, and manage your pipeline from the call

Salesforce

Sync contacts, leads, and opportunities automatically

Calendar & scheduling

Google Calendar

The agent checks your availability and books appointments instantly

Calendly

Automatically book meetings based on your rules

Communication

WhatsApp Business

Send confirmations, reminders, and follow-ups via WhatsApp

Gmail

Send confirmation emails and call summaries automatically

Commerce & platforms

Shopify

Check orders, handle returns, and provide post-sale support by voice

Open API

Integrate Rinqa with your own software. Documented REST API and webhooks

Use another tool? We integrate with any system in days, not months.

Plans simple and transparent

No surprises. No lock-in. Start free and scale when you need to.

MonthlyYearly

Starter

For businesses starting to automate.

€60/mo
  • Up to 500 minutes/month
  • 1 voice agent
  • 1 phone number
  • Knowledge base (up to 50 docs)
  • Basic analytics
  • Email support
Most popular

Business

Everything you need to grow. Our customers' favorite.

€130/mo
  • Up to 1,500 minutes/month
  • 3 voice agents
  • 2 phone numbers
  • Unlimited knowledge base
  • Advanced analytics
  • Integrations (CRM, calendar)
  • Webhooks & API
  • Priority support

Pro

For demanding operations that need maximum power.

€299/mo
  • Up to 4,000 minutes/month
  • 10 voice agents
  • 5 phone numbers
  • Everything in Business
  • Custom workflows
  • 99.5% guaranteed SLA
  • Dedicated support
  • Team training

* Each agent handles unlimited simultaneous calls. Adding agents = more departments, not more capacity.

If you exceed the included minutes, each additional minute costs from €0.12.

Need more? Custom volume, 99.9% SLA, custom integration, and a dedicated account manager.

Request a quote

Frequently asked questions

What is an AI agent?+

An AI agent is an artificial intelligence system that handles calls and chats autonomously. It understands natural language, maintains fluid conversations, and executes real actions like booking appointments, managing orders, or qualifying leads. It's not a menu system (IVR) or a chatbot with predefined answers.

How is an AI voice agent different from a chatbot?+

A chatbot works via text (web, WhatsApp), while a voice agent handles phone calls with natural voice. Both use AI, but voice agents are ideal for businesses where the phone is the primary channel. With Rinqa, you can have both channels with a single agent.

How much does it cost to automate my customer service?+

Rinqa plans start from €60/month (or €48/month with annual billing). Compared to hiring reception staff (€1,500-2,500/month), the savings are immediate. Most businesses recoup their investment in the first week.

Can customers tell it's AI?+

With current voices (state-of-the-art neural TTS technology), most customers can't tell the difference. And those who can prefer immediate resolution over waiting 5 minutes for a human.

Does it work with my current phone number?+

Yes. You can port your current number or redirect calls. No need to change carriers or phone infrastructure. Setup takes less than 5 minutes.

What happens if the agent can't resolve something?+

The agent transfers the call to a human with full conversation context. Your team knows who's calling, what they've asked, and why they need personalized attention. They don't start from scratch.

Is it secure? GDPR compliant?+

Yes. All data is encrypted in transit and at rest, stored in the EU, and not used to train AI models. Rinqa is GDPR compliant and offers complete multi-tenant isolation.

Start automating your customer service today

Set up your first voice agent in minutes. No credit card, no commitments.