Enterprise-grade phone support, within reach of any SMB
We've spent years watching SMBs lose customers because the phone never stops ringing. Rinqa exists so that any business in Spain can have an agent that answers, books and qualifies like an enterprise support team — without paying enterprise prices.
Our mission
Democratize access to intelligent phone support. 78% of Spanish SMBs miss calls every day — and almost all of them assume automation is out of budget. Rinqa exists to close that gap: Spanish-native AI voice agents that go live in hours, cost the price of a coffee a day and answer with the same clarity as a senior human team.
Who we are
A team with prior experience in enterprise telephony, voice infrastructure, SaaS product engineering and conversational AI. We've worked on platforms moving millions of calls a month for large companies — and we started building Rinqa when we saw that level of service never reached the local SMB. The same profiles who design call centers for multinationals, now focused on the workshop, the clinic and the restaurant down the street.
+15
years in voice
Top
enterprise origin
AI
as a real multiplier
SMBs
as our only customer
Why an AI voice agent?
Voice AI today isn't a promise — it's the difference between picking up every call or still losing 30% of them.
Always on
A human team covers business hours. A Rinqa agent picks up a Sunday call at 11pm with the same quality as a Monday at 11am. No shifts, no sick days, no holidays.
Cheaper than human
A full-time receptionist in Spain costs €2,200-2,800/month with social security. A Rinqa agent covers the same volume from €79/month. The math is obvious.
No queues, no waits
Every caller is picked up on the first ring. No 'all our operators are busy.' That tiny friction change moves conversion and Google reviews for the business.
How we do it
A no-surprise process. No lock-in, no setup fee, no code.
Discovery call
The team analyses your business: call types, hours, real calendar, integrations. We exit with a clear plan of what the agent covers and what stays human.
Knowledge load
We upload your services, prices, FAQs, hours and routing rules. We connect your calendar (Google Calendar, vertical software) and CRM if you use one.
Real-world testing
The agent is tested against typical scenarios for your sector. We refine voice, tone, vocabulary and rules until the result is indistinguishable from your best employee on the phone.
Launch and ongoing support
We turn on the number, monitor the first weeks and tune based on real calls. The team is available by chat for any change at no extra cost.
How we work
Transparency
Clear pricing on the site, no lock-in, no setup fee. What you see is what you pay.
Privacy by default
EU servers, AES-256 encryption, data processing agreement signed at onboarding. GDPR-compliant from day one.
Human support
We don't bounce you to a bot when you call Rinqa. The team is reachable by chat and email for anything your agent doesn't handle.
Continuous improvement
Every call leaves a transcript and metrics. We review with you what to tune so the agent keeps getting better each month.
Proprietary tech
We've built the voice, calendar and panel infrastructure so SMBs get what only large companies had — without paying what large companies pay.
Rinqa Voice
Natural Spanish voice pipeline
Speech recognition, language model and speech synthesis integrated with low latency. Indistinguishable-from-human Spanish voice, no robotic pauses or canned answers. Optimised for real phone (PCMU 8kHz) with noise cancellation for workshop, street or kitchen environments.
Rinqa Calendar
Real calendar, not parallel agenda
Bidirectional connection with Google Calendar and vertical calendars (Doctoralia, Booksy, sector software). Real-time bookings respecting service duration, buffer between appointments and per-professional rules. No double bookings, no lost slots.
Rinqa Panel
Full visibility on every call
Transcripts of every conversation, reason, outcome, escalations and conversion metrics in a clean panel. Multi-tenant for agencies and partners. Full audit log for regulated sectors.
Sector-specific agents
Restaurants, clinics, real estate, hotels, e-commerce and professional services — each agent starts from a real vertical template with sector vocabulary and rules.
Your SMB is losing 30% of calls (how to measure it)
Real data by sector, how to audit your loss in 48 hours and a 7-day plan to bring it from 30% to 5%.