Clinics & medical practices

Your virtual receptionist that manages appointments flawlessly

Your patients call to book appointments, reschedule, ask about test results, or confirm preparation instructions. Your front desk can't keep up, calls go to voicemail, and patients get frustrated. Rinqa answers every call instantly, manages the schedule, and answers common questions — while staying compliant with healthcare regulations.

Does your clinic deal with this?

The front desk can't answer all calls during peak hours

Patients can't get an appointment and look for another provider

High no-show rates due to lack of reminders

Staff wastes time with repetitive questions: "Do I need to fast?"

On weekends and holidays, there's nobody to answer

Rinqa transforms your patient experience

An agent that understands the healthcare context, respects patient privacy, and manages the schedule with precision. No waiting, no transcription errors, no missed calls.

Features for clinics & medical practices

Smart appointment scheduling

The agent checks availability by specialty, doctor, and time slot. Books, modifies, and cancels appointments while respecting each practice's rules.

Automated reminders

Call and SMS reminders 24-48 hours before the appointment. Reduces no-shows by up to 40%.

Test preparation instructions

The agent explains preparation instructions for lab work, ultrasounds, or other tests according to your clinic's protocols.

Initial triage

Classifies the urgency of the call and routes to emergency, on-call doctor, or schedules a regular appointment based on the criteria you set.

GDPR compliant

End-to-end encryption, no sensitive data stored in plain text, and right to erasure implemented by default.

Medical software integration

Compatible with major practice management systems. Syncs the schedule in real time.

40%

Reduction in no-shows

100%

Calls answered

50%

Savings on reception staff

4.8/5

Patient satisfaction

Ideal for

Dental clinics with high patient turnover

Multi-specialty medical centers

Physiotherapy and rehabilitation practices

Dermatology and aesthetic clinics

Veterinary centers

Frequently asked questions

Is it safe for patient data?+

Absolutely. Rinqa complies with GDPR and healthcare data protection regulations. Conversations are end-to-end encrypted and no health data is stored without explicit consent.

Does it integrate with my practice management software?+

Yes. We integrate with major systems (Doctolib, QIDA, Clinic Cloud, etc.) via API. If you use a proprietary system, we develop a custom integration.

Can the agent do triage?+

Yes, using the rules you define. It doesn't replace medical judgment, but it filters and classifies calls so emergencies reach the right professional.

Does it work for multiple specialties?+

Yes. You configure the schedule by specialty and doctor. The agent asks the patient what they need and offers available options.

Want your patients to always find care when they call?

Set up your clinical agent in minutes. GDPR compliant, integrates with your software, and reduces no-shows.

Get started free

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