Your virtual receptionist that manages appointments flawlessly
Your patients call to book appointments, reschedule, ask about test results, or confirm preparation instructions. Your front desk can't keep up, calls go to voicemail, and patients get frustrated. Rinqa answers every call instantly, manages the schedule, and answers common questions — while staying compliant with healthcare regulations.
The front desk can't answer all calls during peak hours
Patients can't get an appointment and look for another provider
High no-show rates due to lack of reminders
Staff wastes time with repetitive questions: "Do I need to fast?"
On weekends and holidays, there's nobody to answer
An agent that understands the healthcare context, respects patient privacy, and manages the schedule with precision. No waiting, no transcription errors, no missed calls.
The agent checks availability by specialty, doctor, and time slot. Books, modifies, and cancels appointments while respecting each practice's rules.
Instant booking confirmation by WhatsApp and email signed with your domain. Automatic confirmation calls 24-48h ahead of the appointment (coming soon) — reduces no-shows by up to 40%.
The agent explains preparation instructions for lab work, ultrasounds, or other tests according to your clinic's protocols.
Classifies the urgency of the call and routes to emergency, on-call doctor, or schedules a regular appointment based on the criteria you set.
Encryption in transit and at rest, EU data residency, no model-training use, right to erasure. For clinics with specific health-data requirements we sign a tailored data-processing agreement.
Today: Google Calendar and Rinqa internal calendar. Doctoralia, Doctolib, QIDA and Clinic Cloud are on the demand list — if you need them, we prioritise them.
40%
Reduction in no-shows
100%
Calls answered
50%
Savings on reception staff
4.8/5
Patient satisfaction
Dental clinics with high patient turnover
Multi-specialty medical centers
Physiotherapy and rehabilitation practices
Dermatology and aesthetic clinics
Veterinary centers
Yes. Rinqa is GDPR compliant: encryption in transit and at rest, EU data residency, no model-training use, right to erasure. Conversations are stored only with your consent and health data is never exposed in logs or to third parties. For specific healthcare requirements (data-processing agreements, additional clauses) we work them out with you at sign-up.
Today native with Google Calendar and Rinqa's internal calendar (with calendar view). Doctoralia, Doctolib, QIDA and Clinic Cloud are on the demand list — if you need them they go into the priority queue. Meanwhile we connect via webhook or REST API to any system.
Yes, using the rules you define. It doesn't replace medical judgment, but it filters and classifies calls so emergencies reach the right professional.
Yes. You configure the schedule by specialty and doctor. The agent asks the patient what they need and offers available options.
Set up your clinical agent in minutes. GDPR compliant, integrates with your software, and reduces no-shows.
Guides and use cases tailored to this industry.
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