Your multilingual virtual concierge
A hotel front desk juggles reservations, guest inquiries, room service requests, and tourist recommendations — all at once. Rinqa absorbs routine calls so your team can focus on the in-person guest experience.
Front desk overwhelmed between check-ins, calls, and in-person service
Phone reservations lost after hours
International guests facing language barriers
Room service or maintenance requests getting delayed
Lack of qualified staff during peak season
An agent that speaks 6 languages, knows every room and service in your hotel, manages bookings, and handles guest requests — 24 hours a day, 365 days a year.
The agent checks availability and rates, processes the booking, and sends confirmation. More direct bookings, fewer OTA commissions.
Recommends restaurants, activities, and transportation. Answers questions about the hotel, the area, and available services.
A guest calls, requests extra towels or a late check-out, and the agent creates a ticket for the right team.
Spanish, English, French, German, Italian, and Portuguese. Automatic detection of the guest's language.
The agent suggests room upgrades, spa, breakfast, or experiences based on the guest's profile and availability.
Compatible with major Property Management Systems in the hospitality industry.
+35%
Direct bookings
6
Languages supported
4.9/5
Guest satisfaction
-80%
Cost vs night receptionist
Boutique hotels without 24h reception
Hotel chains with multiple properties
Vacation rentals and holiday apartments
Resorts with concierge services
Hostels and guesthouses with limited reception
Yes. We integrate with Opera, Mews, Cloudbeds, and other popular PMS platforms. Checks and updates availability in real time.
Perfect for it. Manages check-in/check-out, answers guest questions, and coordinates housekeeping — ideal if you manage multiple properties.
Yes. You configure the offers and the agent suggests them at the right moment: when booking, during phone check-in, or when the guest calls during their stay.
Set up your virtual concierge and deliver 5-star service without expanding your team.
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